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Client Relationship Support Officer

Michael Boyd & Partners Jobs


Posted by: Michael Boyd & Partners
View all jobs from Michael Boyd & Partners
Address: 97-99 High Street
Rayleigh
SS6 7EJ
Contact Details: 01268 747456
Date Posted 30th Jun 2008
Reference Code: 0803-42-A
View Since Posting: 1
Salary: £20,000 - £30,000
Vacancy Location: Basildon
Full Description:
Client Relationship Support Officer
Basildon, Essex
£20,000 - £30,000

This is a permanent full time position based in Basildon with a leading Financial Services Company. As Client Relationship Support Officer you will be required to provide support to the Client Relationship Manager in their daily client requirements and communication.

My client is looking for someone who is IAQ qualified (or the equivalent) or commitment to study for IAQ or equivalent. You will also need basic keyboard skills, awareness of MS Office packages, good verbal reasoning and numeric skills and ability to analyse and appraise work to identify areas of concern than could lead to risk. Previous experience of the financial services investment industry is preferred.

Specific responsibilities for this position include:

 Obtaining detailed understandings of client ‘s business / products / requirements
 Assisting with organisation and preparation of regular monthly operational and quarterly relationship meetings
 Assisting with the monitoring of monthly invoicing
 Being the contact point for day to day issues raised by clients, liaising daily with all administration areas to ensure service is delivered within service level agreements
 Preparing client corporate event calendar and schedule

This is a fantastic opportunity for someone with strong customer service skills and experience of the banking / finance industry to work for a leading Essex company. This role would ideally suit someone who has worked within Client Services in a previous position or someone who has worked in a customer services / call centre environment and is now looking for a more challenging and personable role.

If you are interested in this position please send your CV to me today as my client is keen to interview as soon as possible.

Please note that due to the volume of applications received only suitable candidates will be contacted.

As a preferred recruitment partner to many leading businesses in Essex, Michael Boyd & Partners is committed to introducing only the very best individuals to its clients. If you have the relevant skills and experience and can make a positive difference to our clients’ businesses then please send your CV to susanne.oflaherty@michaelboyd.co.uk and we will contact you for an initial discussion.