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Call Centre Team LeaderView Job details:
| Posted by: | Michael Boyd & Partners |
| View all jobs from Michael Boyd & Partners | |
| Address: | 97-99 High Street Rayleigh SS6 7EJ |
| Contact Details: | 01268 747456 |
| Date Posted | 30th Jun 2008 |
| Reference Code: | 0805-28-A |
| View Since Posting: | 6 |
| Salary: | £20,000 - £26,000 |
| Vacancy Location: | Basildon |
| Full Description: | |
| My client is a large financial services company based in Basildon Essex. They are currently looking to recruit a Team Leader to join their busy Call Centre. This is a brand new position and requires someone with previous call centre / customer service experience who has strong team leader / supervisory skills. You will also need banking / financial services background and a good level of computer literacy. As Call Centre Team Leader you will be responsible for assisting with the daily management and motivation of team of customer service representatives. As well as ensuring that the team meets service level agreements and KPI’s you will also be involved with staff appraisals, identifying training needs and maintaining accurate sickness and holiday records. In order to apply for this position you must have previous experience as a Call Centre Team Leader within the finance and banking arena. Please note that due to the high volume of applications received only suitable candidates will be contacted. As a preferred recruitment partner to many leading businesses in Essex, Michael Boyd & Partners is committed to introducing only the very best individuals to its clients. If you have the relevant skills and experience and can make a positive difference to our clients’ businesses then please send your CV to susanne.oflaherty@michaelboyd.co.uk and we will contact you for an initial discussion. |
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